KB Archive

Knowledge Base

Add/Remove the ‘Donate Items Button’

Edit Items in Bulk

Add/Remove Auction Page Features

How will I be notified if I’m out bid on an item?

Adding Quantity to an Item

Add/Remove the Make A Donation Button

Bundle Multiple Items to Create One item

Add/Remove Total Amount Raised on Main Auction Page

How to Cancel or Remove a Bid

Change Background Color of Auction Page

Search live auctions on Charity Auctions Today website

How do I Place a Bid?

Update Main Auction Image

Edit or Remove my Credit Card information

Do I need to enter my Credit Card information to sign up?

What Features can I use during my Live Event?

Setting Up Ticket Sales

How To Navigate Your Auction Admin Homepage on CharityAuctionsToday

How to Register Auction Guests

Add/Remove Logo or Banner on Auction Page

What is the Difference Between Auto and Manual Closeout?

Live Mobile Auction Registration Kiosk Setup

How to Connect Stripe Auction Payment

How to Use Point of Sale Listing Type

Collecting Payments from Your Auction

Display/Remove Auction Description on Auction Page

End of Auction Reports

Cancel or Refund a Ticket Purchase

Charging Credit Cards on File for Winning Invoices

How to Switch to Manual Invoicing

Sorting and Printing Invoices

Automatically assign Catalog Numbers

I Got the Error: Bid Start Must be an Integer

Invoice Buy It Now items

Facebook Showing the Wrong Image

How to Require Bidders to Pre-Register a Credit Card Prior to Bidding

Adding Auction Terms and Conditions

Setting Time Zone and Currency

Set and Display a Monetary Goal for the Auction

How do I print bid sheets?

Bidding Options: Straight Bid or Auto Bid

Update My Items Listing Type

Hiding Items Before They Go Live

Create or Edit Auction Start and End Times

Setting or Changing Auction Time Zone

How many images can I have per item?

How do I change the order of my items?

What is Blind Bidding?

What is Popcorn Bidding?

How to Delete an Invoice

How Do I See or Set My Own Bid Increments?

What is an Auction Reserve?

Removing/Retracting a Bid

Kindful Integrations with CharityAuctionsToday

How do I Create, Add or Reorder Categories?

How does the demo auction work?

What are “Listing Types”?

Can I accept donations?

Do I need to sign a contract?

What do I need in order to sign up?

Display Sponsor Logos on the Auction Page

Do I need a credit card to sign up?

How to Activate Shipping Options for Winning Bidders in Your Auction

Is my data portable?

Edit an invoice

How Do I Update My Username?

Hiding Item Images in Mobile View

Delete an Auction

Issue a Refund

How do I charge Credit Cards on file?

Upgrade from a Free Plan to the Paid Plan

What Do I Need in Order to Sign-Up?

How Our Performance Fees Work

Can I Use My Own Domain?

Error Adding Facebook Tab

Connect a Payment Processor to my Auction

How to Add a Facebook Auction

Listing Types – Online/Mobile, View Only, Point of Sale

Promote Auction with Email Blast

How to pay your invoice

Outbid Auctions and Winning Bid Notifications

How to Ask a Question About an Item

How to Watch an Auction Item

How to Enable Cookies on your Mobile Device

How to Register a Bidder Account

What to Do with the Error Message “The transaction cannot be completed due to an invalid merchant configuration”

Tracking Items for Watching, Winning, and Bidding

Upload Auction Items in Bulk

How To Navigate Your Auction Admin Homepage on CharityAuctionsToday

Linking Donor’s Website for each Donated Item

Classy Integrations

Auction Home Page Video Overview

Custom Auction Banner

Create an auction item – Video Overview

Allowing Donors to Submit Items Through Auction Page

Auction Page Design Tips

Silent Auction Item Description Templates

Withdrawal Information Page – Video Overview

Add/Remove Auction Stats from Auction Page

Setting up Auction Raffle Tickets

Invite Team Members – Video Overview

Embed My Auction to My Website

Upload Items In Bulk – Video Overview

How to Update or Remove Your Auto Bid

Activate Pre-Bidding and Generate Display and/or Bid Sheets

Bidder Messages – Video Overview

Rent Credit Card Swiper

Scheduling Text Messages and Text Credits

Adding auction items

Add a Buy It Now Price to an Item

Create a Text Keyword

Stagger Items with Different Start and End Times

Change or Edit Auction Start and End times

Add Multiple Quantity for an Item

Turn on/off Blind Bidding

How do I add Donor Information to an item?

What is a Buyer’s Premium? Cover Credit Card Processing Charges

Setting a Reserve Price on an Item

Create Discount Codes for Ticket Sales

Upgrade from a Free Plan to the Paid Plan

Disable my Auction Link

Approve Items Donated Through Auction Page

I need to Change and Reorder my Auction Items

Can I have Multiple Users on my Charity Auctions account?

Set your Fundraising Goal for your Auction

Constant Contact Integration

Add Retail Value of Items

Turn on/off Popcorn Bidding

Hide Items from View until Auction is Live

Update Profile Information

Hide Items from my Auction Page

Update My Password

Our default bid increments

Error message: “Bid start must be an integer”

Step-by-Step Guide to Bidding on Charity Auctions Today

How to manually assign winners to live items

List of Online Auction Features

Is Charity Auctions Today available outside the US?

List of Live Auction Management Features

Ticket Reports

Blind Bidding and How do I use it

Update Guests Details for Sold Tickets

Bidders Without Smartphones

Send a Copy of an Invoice

Transfer Items from Previous Auction to a New Auction

Update Unpaid Invoice

Make a Copy of an Item

Do I have to enter a Credit Card to Register and Bid?

Setting up the Donation Paddle Raise Feature

Edit an Invoice

Linking Ticket Purchase to Auction Registration and Saving Credit Card Info

Merge Two Attendees into one

Add Images to my items

Import or Add Attendees for Live Event

Test Auction in Demo Mode

How to Add Risk Free Items to an Auction

Adding Custom Bid Increments