Knowledge Base > Bidding FAQ’s > General FAQ’s > Upgrade from a Free Plan to the Paid Plan
Once a Free plan is selected, we do not offer the ability to upgrade to a paid plan from the auction dashboard. If the auction has not started, you can contact support and we can manually upgrade the auction and take payment over the phone.
If you exceed the item count on the Pre Paid plan you selected, you can upgrade to the next price level. Please note downgrading from a pre paid plan is not possible.