Modifying Item Pick Up and Shipping

Knowledge Base > Auction How-To’s > Bidding FAQ’s > General FAQ’s > Modifying Item Pick Up and Shipping

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The shipping options within the CharityAuctionsToday platform vary based on your plan. With a Prepaid Plan, you have the option to opt out of shipping. If you are on the Free Plan, you do not have this option. If shipping cost is added, all winning bidders will be charged the shipping fee. The directions for each plan are outlined below:

Prepaid Plan –

Step 1) On your auction’s Dashboard, click ‘Edit Settings.’

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Step 2) Scroll down until you see ‘Pick Up Available’ and click ‘Yes.’ Then, enter the pick up address. This will give the winning bidders an option to opt-out of the shipping cost and instead pick up the item at the given address.

 

Free Plan – If you choose a free plan and do not want to apply a flat shipping rate, you can send separate shipping fee invoices after your auction closes. In order to do this, you will create an item labeled ‘Shipping.’

Step 1) On your auction’s Dashboard, click ‘Items,’ then ‘Add Items.’

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Step 2) At the top of the page, select ‘View Only’ next to ‘Listing type.’ This is how you will separately list shipping within your auction.

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Step 3) Scroll down until you see ‘Add buy it now.’ Click ‘Yes’ and enter a value. This value can be updated and changed before you apply it to the winning item. This value is not the confirmed shipping cost. Add the quantity that will cover the number of items you believe will need shipping.

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Step 4) Scroll down further, and select ‘No’ next to ‘Add shipping cost.’

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Step 5) Click on the green ‘Save and exit’ button at the top of your screen, and return to the ‘All Items’ tab to view the shipping item. You will see a green trophy to the right. Please click on this to assign a ‘Winner.’

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Step 6) Enter the attendee/bidder name and high bid into the appropriate fields. Then, click the green ‘Assign Winner’ button.

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Step 7) Once bidding commences, click ‘Invoices,’ then ‘View Invoices.’ Look for the orange ‘Pending’ tag. These are the invoices attributed to guests with shipping charges. Click ‘Yes’ to charge the credit card on file, or click the airplane icon to send the invoice to your bidder. We suggest modifying your auction terms if you plan on charging all cards on file. This way, your winners are aware of the additional shipping charge.