Tom Kelly - Fundraising Insights & Trends | CharityAuctionsToday (Page 21)

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How to Bundle Multiple Items to Create One Item

You can bundle multiple items together by editing or creating a single auction listing that includes all the items in the description. This is a great way to increase bidding interest and simplify checkout.

How to Change the Order of Your Items

You can reorder your auction items from the Items tab in your dashboard. Drag and drop items or adjust their sort settings to highlight your top sellers and create a better browsing experience for bidders.

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How to Enable or Disable the Delay Credit Card Charge Feature

You can enable or disable the Delay Credit Card Charge feature in your payment settings. Enabling this lets you review and finalize charges manually after the auction ends, giving you more control over transactions.

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How to Add or Remove the Auction Description on Your Auction Page

You can add or remove your auction description from the Event Settings in your dashboard. The description appears at the top of your auction page and can be updated or hidden at any time.

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How to Upgrade from the Free Plan to the Paid Plan

You can upgrade your plan directly from your account dashboard. Select your preferred paid plan, enter payment details, and confirm the upgrade to unlock premium features and lower transaction fees.

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What Countries Do You Support?

Our platform supports auctions and payments in many countries through secure payment processing. The list of supported countries is based on where our payment processor can verify and distribute funds.

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How to Update the Auction Link

You can update your auction link from your event settings. Choose a clear, memorable URL that’s easy to share. Once updated, the new link will automatically direct bidders to your live auction page.

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How to Retract or Remove a Bid

Admins can remove bids directly from the bid history of any item. This is useful when correcting errors, duplicate bids, or handling bidder disputes. Only admins—not bidders—can retract a bid.

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How to Require Bidders to Pre-Register a Credit Card Before Bidding

You can require all bidders to pre-register a credit card in your event settings. This ensures only verified bidders can place bids, helps prevent unpaid invoices, and simplifies post-event checkout.