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How to Add Auction Terms and Conditions

Add terms and conditions by accessing Auction Settings, navigating to Terms & Conditions or Legal section, entering your terms using the text editor, requiring bidder agreement at registration, and saving changes. Terms protect your organization legally and set clear expectations for bidders.

Connect a Payment Processor to My Auction

Connect a payment processor by accessing your auction settings, selecting your preferred processor Stripe, clicking Connect, authenticating with your processor account, and verification. Processors typically activate within 24 hours and enable automatic payment collection from winning bidders.

Sample Auction Descriptions

Effective auction descriptions are 150-300 words, highlight key benefits, include specific details like retail value and restrictions, use emotional language, and feature clear calls-to-action. Good descriptions increase bidding activity by 30-50% compared to basic listings.

How to Edit and Schedule Text Messages

Edit scheduled text messages by accessing your message queue, selecting the message to modify, updating content or delivery time, and saving changes. Messages can only be edited before processing begins, typically up to 15 minutes before scheduled send time.

Is CharityAuctionsToday Available Outside the US?

CharityAuctionsToday is available internationally with support for organizations and bidders outside the United States. The platform accommodates multiple currencies, international payment processing, and global time zones, though some features and payment options may vary by country.

Scheduling Text Messages and Text Credits

Schedule text messages to bidders by accessing your event communications tools, composing your message, selecting recipients, setting delivery time, and confirming the send. Text credits are purchased in advance and consumed per message sent, with pricing typically ranging from $0.02-$0.05 per text.

How Do I Change or Update My Bidding Options?

Change bidding options by accessing your event dashboard, navigating to Auction Settings or Item Settings, and adjusting parameters like bid increments, proxy bidding, closing types, Buy Now prices, and minimum bid amounts. Updates can be applied to individual items or across your entire auction.

Can I Upload Auction Items in Bulk?

Yes, CharityAuctionsToday supports bulk uploading of auction items through CSV file imports and spreadsheet templates. This feature saves significant time when adding multiple items, allowing you to upload dozens or hundreds of items simultaneously instead of entering each one individually.

What is a Reserve in Charity Auctions?

A reserve is the minimum price an auction item must reach to be sold. If bidding doesn't meet the reserve amount, the item remains unsold and the organization is not obligated to complete the sale, protecting donors and ensuring items achieve appropriate value.