Supported Countries for Auctions and Payments
You can run online auctions from most major countries. To process payments, your organization must be located in a supported country where our payment provider can verify your account and issue payouts.
Common supported countries include:
- United States
- Canada
- Australia
- United Kingdom
- New Zealand
- Most countries in the European Union
(Additional countries may be added or restricted depending on regulations and payment processor availability.)
How Support Is Determined
Support for your country depends on:
- Payment processor availability (e.g., credit card processing, payouts)
- Local banking regulations
- Tax and compliance verification rules
- Currency conversion options
Organizations must be able to complete identity verification and connect a payout method in their country.
Step 1: Check If Your Country Is Supported
- Go to the Payment Settings in your event dashboard.
- Click Connect Payout Account.
- Select your country from the dropdown list.
- If your country is listed, you can create a verified account and start accepting payments.
If your country is not listed, contact support to confirm alternative options.
Step 2: Supported Payment Methods
Available payment methods may vary by country, but typically include:
- Major credit cards (Visa, Mastercard, American Express)
- Digital wallets (depending on region)
- Local payment options in supported regions
All transactions are processed securely in compliance with global standards.
Step 3: Currency and Payout Rules
- Payouts are issued in your local currency if supported.
- If your local currency isn’t supported, payouts may be converted to USD.
- Your bank account must match the country of your organization’s legal entity.
Step 4: If Your Country Isn’t Supported
If your country is not currently supported:
- You may still be able to host an auction without payment processing (e.g., offline payments).
- Alternatively, partner with a registered organization in a supported country.
- Contact support to discuss options and upcoming expansions.
Pro Tips for Smooth Setup
- Use a verified legal entity in your country to avoid payout delays.
- Double-check your banking details during setup.
- Make sure your payout country matches your tax information.
- Check payment processor policies regularly—they may expand supported regions over time.
Related Guides
- How to Enable the Pre-Register Credit Card Option
- How to Pay Your Invoice
- Sorting and Printing Invoices
- Manually Assigning Winners
- How to Update the Auction Link
Frequently Asked Questions
Which countries can host auctions?
Most major countries including the U.S., Canada, Australia, the U.K., New Zealand, and many EU countries can host auctions.
Do all supported countries allow online payments?
Most supported countries allow online payment processing, but availability may vary depending on local regulations.
How do I know if my country is supported?
You can check the country list in your Payment Settings when connecting a payout account or contact support for assistance.
Can I accept payments if my country isn’t supported?
If your country isn’t supported, you can still host an auction and collect payments offline or through a partner in a supported country.
Is currency conversion supported?
Yes. If your local currency isn’t supported, payouts can be converted to USD or another supported currency.
Will my auction page still work internationally?
Yes. Anyone with an internet connection can access and bid on your auction page, regardless of their country.
Are there fees for international payments?
Yes. Standard credit card and currency conversion fees may apply depending on your country and payment processor.
Do bidders need to be in a supported country?
No. Bidders can participate globally as long as they can make payments using supported methods.
Can I use a partner organization to receive payouts?
Yes. Partnering with an organization in a supported country is an option if your country isn’t supported directly.
Is the list of supported countries updated?
Yes. The list is updated regularly as payment processors expand their coverage. Check your Payment Settings for the latest information.
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