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How to Upgrade from the Free Plan to the Paid Plan

TL;DR

You can upgrade your plan directly from your account dashboard. Select your preferred paid plan, enter payment details, and confirm the upgrade to unlock premium features and lower transaction fees.

Author: Tom Kelly 2 min reads

Why Upgrade to a Paid Plan

Upgrading your plan allows you to:

  • Access advanced auction features
  • Reduce platform and transaction fees
  • Enable premium tools like ticketing, text-to-give, and reporting
  • Get priority support
  • Improve the donor experience with more customization

Step 1: Log In to Your Account

  1. Log in to your auction admin dashboard.
  2. Click on your Profile or Account Settings in the top navigation bar.

Step 2: Go to the Billing or Subscription Section

  • Look for “Billing”, “Plans & Pricing”, or “Subscription” in the menu.
  • You’ll see your current plan and available upgrade options.

Step 3: Select a Paid Plan

  • Review the available plans (e.g., Standard, Pro, or Enterprise).
  • Click Upgrade or Select Plan next to the one you want.
  • A comparison of features and fees may be shown to help you decide.

Step 4: Enter Payment Information

  • Add your credit card or payment method.
  • Verify your billing information.
  • Confirm the subscription terms and pricing.

Step 5: Confirm the Upgrade

  • Click Confirm or Upgrade Now.
  • Your account will immediately switch to the paid plan.
  • You’ll receive an email confirmation and receipt.

Step 6: Access Your New Features

  • Once upgraded, you’ll unlock premium features tied to your plan.
  • You can start using them right away—no migration required.
  • If applicable, your transaction fees will be automatically adjusted.

Pro Tips for Upgrading

  • Choose a plan that matches your expected event size and fundraising goals.
  • Upgrade before launching your event to maximize benefits.
  • You can downgrade or change plans later if needed.
  • Keep your billing information up to date to avoid interruptions.

Frequently Asked Questions

Can I upgrade my plan at any time?

Yes. You can upgrade your plan at any time directly from your account dashboard.

Will I lose any data when upgrading?

No. All your auctions, settings, and bidder data remain intact when upgrading plans.

Do I need to reconfigure my auction after upgrading?

No. Upgrading simply unlocks more features—you don’t need to rebuild or reconfigure your event.

When will my new plan take effect?

Your upgrade is applied immediately after confirmation. New features will be available right away.

Can I downgrade later if needed?

Yes. You can downgrade or change plans through your billing settings, though changes may apply at the next billing cycle.

Will I get a receipt for my upgrade?

Yes. You’ll receive an email confirmation and receipt immediately after your plan upgrade.

Can multiple users on my team access the upgraded plan?

Yes. Once your organization upgrades, all users under your account get access to the features of the new plan.

Will upgrading affect my auction URL or live events?

No. Upgrading does not impact your auction link, bidding, or event configuration.

Do I have to sign a long-term contract?

No. Most plans are month-to-month or event-based, giving you flexibility to upgrade as needed.

What happens if my payment fails during upgrade?

If your payment fails, the upgrade won’t be processed. You can update your payment method and try again.

💡 Try this in ChatGPT

  • Summarize the article "How to Upgrade from the Free Plan to the Paid Plan" from https://www.charityauctionstoday.com/p/help/how-to-i-upgrade-from-the-free-plan-to-the-paid-plan/ in 3 bullet points for a board update.
  • Turn the article "How to Upgrade from the Free Plan to the Paid Plan" (https://www.charityauctionstoday.com/p/help/how-to-i-upgrade-from-the-free-plan-to-the-paid-plan/) into a 60-second talking script with one example and one CTA.
  • Extract 5 SEO keywords and 3 internal link ideas from "How to Upgrade from the Free Plan to the Paid Plan": https://www.charityauctionstoday.com/p/help/how-to-i-upgrade-from-the-free-plan-to-the-paid-plan/.
  • Create 3 tweet ideas and a LinkedIn post that expand on this help topic using the article at https://www.charityauctionstoday.com/p/help/how-to-i-upgrade-from-the-free-plan-to-the-paid-plan/.

Tip: Paste the whole prompt (with the URL) so the AI can fetch context.

Tom Kelly

Tom Kelly

Tom Kelly, TEDx speaker and CEO of CharityAuctions.com, helps nonprofits raise millions through auctions and AI. He hosts The Million Dollar Nonprofit podcast and inspires leaders to live their legacy, not just leave it.

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