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How to Pay for Items You Won

TL;DR

Winners receive an invoice with a secure payment link. You can pay with a credit card online, at checkout, or in person if the organization allows.

Author: Tom Kelly 2 min reads

How Payment Works After the Auction

When the auction closes, all winning bidders receive an invoice by email or text. This includes a breakdown of the items won, their final bid amounts, and a secure link to complete payment. Some organizations may also allow in-person payments.

Step 1: Check Your Email or Text Message

  • Look for a message from the auction organizer.
  • Open the invoice link provided.
  • Review your item list and total amount due.

If you don’t see the email, check your spam or promotions folder.

Step 2: Choose a Payment Method

Depending on the event’s settings, you may have multiple payment options:

  • Credit or debit card (most common)
  • Stored card on file if you pre-registered
  • Cash or check (if accepted by the organizer)

Step 3: Pay Securely Online

  1. Click the “Pay Now” button on your invoice.
  2. Enter your credit card details (or select your saved card).
  3. Confirm your payment.
  4. You’ll receive an instant confirmation email or text once payment is processed.

All transactions are processed securely through PCI-compliant payment systems.

Step 4: Paying In Person (If Allowed)

If the event allows offline payment, you can:

  • Pay at the checkout station.
  • Present cash or check.
  • Confirm your payment with a staff member to have your invoice marked as paid.

This option is controlled by the auction organizer, so availability may vary.

Step 5: Download or Print Your Receipt

  • Once paid, you’ll receive a payment confirmation by email or text.
  • The receipt includes your item details, amounts, and payment method.
  • You can also log in to your bidder account and download it at any time.

Pro Tips for a Smooth Payment Experience

  • Pre-register your credit card before the event to speed up checkout.
  • Double-check your contact info so you receive your invoice without delays.
  • Pay promptly to avoid delays in receiving your items.
  • Contact the event organizer if your invoice seems incorrect.

Frequently Asked Questions

How will I receive my invoice?

Your invoice will be sent by email or text shortly after the auction ends, along with a secure payment link.

What payment methods are accepted?

Most auctions accept credit and debit cards. Some may also allow cash or check payments at checkout.

Can I use my saved credit card?

Yes. If you pre-registered your credit card, it will appear as an option at checkout. Just confirm payment to complete the transaction.

Can I pay in person?

Yes, if the organizer allows it. You can pay with cash or check at the event’s checkout station.

Is my payment secure?

Yes. All payments are processed through a secure, PCI-compliant payment system to protect your information.

Can I pay for multiple items at once?

Yes. All your winning bids are included on a single invoice, so you can pay the full balance in one transaction.

How do I get a receipt for my payment?

You’ll receive an email or text receipt after payment. You can also download it from your bidder account at any time.

What if I didn’t receive my invoice?

Check your spam folder or log in to your account to access your invoice. If you still can’t find it, contact the organizer.

Can I split my payment between methods?

Some organizers allow split payments. Check with the event host for available options.

How fast is payment processed?

Online payments are processed instantly. You’ll receive confirmation as soon as your transaction is complete.

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Tom Kelly

Tom Kelly

Tom Kelly, TEDx speaker and CEO of CharityAuctions.com, helps nonprofits raise millions through auctions and AI. He hosts The Million Dollar Nonprofit podcast and inspires leaders to live their legacy, not just leave it.

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