One of the most overlooked parts of hosting a successful online auction is how you describe your items. Even if you have great prizes, vague or flat descriptions can lead to lower bids and less engagement. That’s why a clear, compelling description can be just as important as the item itself.
This online auction guide will walk you through how to describe listed items in a way that captures attention, builds excitement, and drives more bids.
Why Item Descriptions Matter
In an online auction, your bidders can’t pick up, touch, or experience the item in person. Your words and photos are what sell it. A strong description builds trust, creates urgency, and helps bidders imagine themselves enjoying the experience.
Good item descriptions also:
- Boost perceived value
- Increase bidder confidence
- Encourage competitive bidding
- Reduce questions and confusion
1. Start With a Strong Title
Your title should be clear, specific, and appealing. Instead of writing “Gift Basket,” say:
- “Luxury Spa Gift Basket with Massage Gift Card”
- “Weekend Getaway in Napa Valley”
- “Signed Baseball by Hall of Famer”
Titles are the first thing bidders see, so make them count.
2. Use Vivid, Benefit-Driven Language
Don’t just list features — paint a picture. Instead of saying “two-night hotel stay,” say:
“Enjoy a two-night stay in a beautiful waterfront suite, complete with stunning sunset views and complimentary breakfast each morning.”
This helps bidders imagine the experience and increases emotional connection.
3. Include Key Details Up Front
Clarity builds trust. Be sure to list:
- Quantity or number of items
- What’s included (and not included)
- Location, expiration dates, blackout dates (if applicable)
- Size, color, or condition (for physical goods)
- Fair market value (if required)
4. Tell the Story Behind the Item
Items tied to a story or mission tend to get more bids. For example:
- “This basket was handcrafted by local artisans.”
- “All proceeds support scholarships for underprivileged students.”
- “This experience was generously donated by a local business.”
A short story builds connection and inspires higher giving.
5. Use High-Quality Photos
Pair your description with clear, well-lit photos. Multiple angles or lifestyle shots can make a big difference. If it’s an experience, use photos that spark emotion (like a beautiful destination or behind-the-scenes event moment).
6. Keep It Skimmable
Many bidders scroll quickly. Break up long text with bullet points, short paragraphs, and bold headers. Make the most important details easy to find at a glance.
Final Thought
A great item description doesn’t just explain what something is — it makes bidders want to win it. By combining clear details with vivid storytelling, your auction items will stand out, attract more engagement, and ultimately bring in higher bids.
💡 Try this in ChatGPT
- Summarize the article "Online Auction Guide: How to Describe Listed Items to Maximize Bids" from https://www.charityauctionstoday.com/p/online-auction-guide-describe-listed-items/ in 3 bullet points for a board update.
- Turn the article "Online Auction Guide: How to Describe Listed Items to Maximize Bids" (https://www.charityauctionstoday.com/p/online-auction-guide-describe-listed-items/) into a 60-second talking script with one example and one CTA.
- Extract 5 SEO keywords and 3 internal link ideas from "Online Auction Guide: How to Describe Listed Items to Maximize Bids": https://www.charityauctionstoday.com/p/online-auction-guide-describe-listed-items/.
Tip: Paste the whole prompt (with the URL) so the AI can fetch context.
Tom Kelly
Tom Kelly, TEDx speaker and CEO of CharityAuctions.com, helps nonprofits raise millions through auctions and AI. He hosts The Million Dollar Nonprofit podcast and inspires leaders to live their legacy, not just leave it.
Table of contents
Create Your Auction
Raise 40% more with smart bidding tools