Why Terms and Conditions Are Important
Adding clear terms and conditions helps:
- Set bidding and payment expectations
- Protect your organization legally
- Outline refund and pickup policies
- Ensure donors and bidders agree to your event rules before participating
Step 1: Log In to Your Auction Dashboard
- Log in to your CharityAuctionsToday admin dashboard.
- Select the event where you want to add terms and conditions.
- Click Event Settings in the left-hand menu.
Step 2: Locate the Terms and Conditions Section
- Scroll down to Registration Settings or Event Details.
- Look for “Terms & Conditions” or “Auction Rules” text field.
- This is where you’ll enter your content.
Step 3: Add Your Terms and Conditions
- Type or paste your event policies into the text box.
- You can include:
- Payment deadlines
- Refund or exchange policies
- Shipping or pickup details
- Age restrictions (if any)
- Legal disclaimers or liability statements
- Use line breaks and bullet points to make your text easy to read.
Example:
By participating in this auction, bidders agree to pay for all items won. All sales are final. No refunds or exchanges. Items must be picked up by [date]. Failure to pay may result in forfeiture of items.
Step 4: Format and Save
- Use basic text formatting to make terms clear and easy to read.
- Click Save Settings when done.
- Your terms will now display during bidder registration and on your auction page footer or terms link.
Step 5: Preview Your Auction Page
- Visit your live auction page.
- Scroll to the footer or registration area to confirm the terms are displayed correctly.
- Make sure the content is mobile-friendly.
Step 6: Update at Any Time
- You can return to this section at any time to edit or update your terms.
- Changes will automatically apply to all new registrants and page visitors.
Pro Tips for Creating Strong Terms
- Keep your terms short, clear, and enforceable.
- Avoid legal jargon unless required.
- Use bullet points for quick readability.
- Include important deadlines and responsibilities.
- Consult your legal team if your auction involves high-value or regulated items.
Related Guides
- How Can Guests Get Registered for My Auction
- Require Credit Card Pre-Registration Before Bidding
- How to Enable the Pre-Register Credit Card Option
- How to Pay Your Invoice
- What Countries Do You Support
Frequently Asked Questions
Where do my terms and conditions appear?
They appear during bidder registration and on your auction page, typically in the footer or a linked terms section.
Can I edit the terms after launching my auction?
Yes. You can update your terms at any time. Edits will apply immediately to all new visitors and registrants.
Can bidders see the terms before registering?
Yes. Terms are visible both during registration and on the auction page so bidders can review them ahead of time.
Are bidders required to agree to the terms?
Yes. Bidders must accept your terms and conditions before completing registration or placing bids.
Can I include links in the terms and conditions?
Yes. You can include external links to detailed policies or legal documents if needed.
Can I use my organization’s standard terms?
Yes. You can paste your organization’s existing legal terms or policies into the text box.
Can I use formatting in the terms?
Yes. Basic text formatting, bullet points, and line breaks can be used to improve readability.
Will the terms appear on invoices?
No. Terms are displayed on the registration page and auction site, not on invoices or receipts.
Can I remove the terms and conditions entirely?
Yes, but it’s recommended to include at least basic rules to protect your organization and clarify expectations.
Do bidders have to re-accept terms if I change them?
No. New terms will apply to future bidders, but existing registrants won’t be prompted to accept them again.
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