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How to Adjust and Control Notifications as an Admin

TL;DR

Admins can manage which auction notifications they receive by customizing their notification settings. You can enable, disable, or route messages to specific team members to stay organized.

Author: Tom Kelly 2 min reads

Why Managing Notifications Matters

Admin notifications help you stay informed about key auction activity. Adjusting these settings ensures you:

  • Receive only the alerts that matter most
  • Avoid notification overload during peak bidding
  • Keep your team aligned on important updates
  • Respond quickly to critical actions like payments or outbids

Step 1: Log In to Your Admin Dashboard

  1. Log in to your auction dashboard.
  2. Select the event where you want to adjust notifications.
  3. Go to Event Settings or Notifications in the side menu.

Step 2: Access Notification Settings

  • Look for a section labeled “Notification Settings” or “Admin Alerts.”
  • This page lists the different types of alerts you can manage, such as:
    • Bid activity
    • Item sold notifications
    • Payment updates
    • Ticket purchases
    • Registrations
    • Outbid alerts
    • Refund confirmations

Step 3: Enable or Disable Notifications

  • Each notification type will have an on/off toggle or checkbox.
  • Switch on the notifications you want to receive.
  • Turn off any notifications you no longer need.

For example:

  • Keep payment alerts on to track revenue in real time.
  • Disable outbid notifications if you have a high-volume auction.

Step 4: Choose How Notifications Are Delivered

Depending on your platform’s features, you can choose delivery methods:

  • Email: Best for official updates and tracking.
  • SMS or text: Great for fast alerts during live events.
  • In-app notifications: Keeps your inbox clean and all updates in one place.

Step 5: Assign Notifications to Team Members

  • If you have multiple admins, you can assign specific notifications to different users.
  • For example:
    • Finance team: payment and refund alerts
    • Operations: ticket sales and registration
    • Auction manager: bid activity and item alerts

This helps divide responsibilities and ensures no one misses an important update.

Step 6: Test and Review

  • Make a quick test action (like registering a dummy bidder or placing a test bid).
  • Confirm that the notification goes to the correct admin or channel.
  • Adjust as needed.

Step 7: Update Anytime During the Auction

  • You can change your notification settings before or during your auction.
  • Many organizers increase notifications leading up to the event, then reduce them afterward to minimize noise.

Pro Tips for Managing Notifications

  • Turn on critical alerts only during the busiest periods.
  • Use multiple admins to distribute the load.
  • Always test new settings before going live.
  • If using email, create filters or labels to stay organized.
  • Check your spam or promotions folder if emails don’t arrive.

Frequently Asked Questions

Can I turn off specific notifications?

Yes. You can toggle each notification type on or off individually in the admin notification settings.

What types of notifications can admins control?

Admins can control bid alerts, ticket sales, payment notifications, outbid alerts, refunds, and registration updates.

Can notifications go to multiple admins?

Yes. You can assign different notifications to multiple admins or have all admins receive the same alerts.

Can I get notifications via text message?

Yes. If SMS notifications are enabled on your account, you can choose to receive alerts by text in addition to email.

Can I assign notifications to specific team members?

Yes. Notifications can be routed to specific admins to divide responsibilities and reduce unnecessary alerts.

Can I adjust notifications after the auction starts?

Yes. Notification settings can be changed at any time, even while your event is live.

Why am I not receiving notifications?

Check your notification settings, spam folder, and any email filters. Also verify the email address listed for your admin profile.

Do bidders get the same notifications as admins?

No. Admin notifications are separate from bidder alerts and are fully customizable by event organizers.

Can I mute all notifications temporarily?

Yes. You can toggle off all notification types temporarily and re-enable them when needed.

Can I customize the content of admin notifications?

While you can’t fully rewrite notifications, some platforms allow adding short custom messages or labels to alerts.

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Tom Kelly

Tom Kelly

Tom Kelly, TEDx speaker and CEO of CharityAuctions.com, helps nonprofits raise millions through auctions and AI. He hosts The Million Dollar Nonprofit podcast and inspires leaders to live their legacy, not just leave it.

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