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Comparing Text-to-Give and Text-to-Donate: What Nonprofits Should Know

Mobile giving is one of the easiest ways to inspire quick donations. But when nonprofits look into mobile giving tools, they often come across two similar terms — text-to-give and text-to-donate. While they sound alike, they work in different ways.

This guide breaks down the key differences between text-to-give and text-to-donate, so your organization can choose the best fit for its fundraising strategy.

What Is Text-to-Give?

Text-to-give allows donors to send a donation directly by texting a specific keyword to a short code (usually a 5–6 digit number). The donation is typically added to the donor’s mobile phone bill, and the mobile carrier forwards the funds to the nonprofit.

Key characteristics:

  • Fast, no extra steps required
  • Donation amount is usually pre-set (e.g., $10 or $25)
  • Funds are received through mobile carriers
  • Popular for emergency appeals or simple giving campaigns

Pros:

  • Extremely quick and easy for donors
  • Ideal for impulse giving or large broadcast campaigns
  • Works well in live events or media appeals

Cons:

  • Limited donation amounts
  • Funds can take longer to reach the nonprofit
  • Less donor data is collected (making follow-up harder)

What Is Text-to-Donate?

Text-to-donate works a bit differently. Instead of billing a donation to a phone plan, this method sends donors a link to a secure mobile-friendly donation page. Donors then enter their own payment details to complete the gift.

Key characteristics:

  • More flexible donation amounts
  • Funds go directly to the nonprofit’s payment processor
  • Can collect more donor information
  • Easy to integrate with online giving platforms

Pros:

  • Higher potential gift amounts
  • Instant donation processing
  • Easier donor follow-up and stewardship
  • Better branding and customization

Cons:

  • Requires an extra step (clicking a link and entering payment info)
  • Conversion may be slightly lower than instant text-to-give

Side-by-Side Comparison

Feature Text-to-Give Text-to-Donate
Donation Process Added to phone bill Linked to mobile-friendly donation page
Speed Instant Quick but requires an extra step
Donation Amount Usually fixed Flexible and customizable
Donor Data Collection Limited Robust
Fund Transfer Time Delayed via carrier Immediate via payment processor
Best For Mass appeals, emergencies Campaigns needing flexibility and engagement

Which Is Right for Your Nonprofit?

  • Text-to-Give is best for quick, low-friction campaigns, especially during live events, telethons, or emergencies.
  • Text-to-Donate is ideal for nonprofits wanting greater control, higher donation amounts, and better donor engagement.

Some nonprofits even use both — starting with text-to-give for immediate impact and following up with text-to-donate for ongoing support.

Final Thought

Both text-to-give and text-to-donate can play a powerful role in your mobile fundraising strategy. The right choice depends on your campaign goals, audience, and infrastructure. By understanding the difference, you can create smoother donor experiences — and raise more for your mission.

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