Understanding Your Auction Invoice
When the auction closes, winners automatically receive an invoice with all items they’ve won. This invoice includes a breakdown of each item, the winning bid amount, and any applicable fees or taxes. You can pay online right away—no extra steps required.
Step 1: Check Your Email or Text for the Invoice
- Look for an email or text message from the auction organizer.
- Open the message and click the invoice link.
- Review the list of items and the total amount due.
If you don’t see the email, check your spam or promotions folder.
Step 2: Click “Pay Now”
- On the invoice page, find the “Pay Now” button.
- This takes you to a secure payment page.
- If you pre-registered your card, it may already appear as a saved option.
Step 3: Select Your Payment Method
Depending on how the organizer set up the auction, you may have one or more of the following options:
- Credit or debit card
- Pre-registered card (if added earlier)
- Cash or check (if allowed by the organizer)
Choose your preferred payment method to continue.
Step 4: Complete Your Payment
- Enter your card information or select your saved payment method.
- Confirm the payment details.
- Submit your payment.
- You’ll receive an instant confirmation once the transaction is complete.
All payments are processed through secure, PCI-compliant systems.
Step 5: Get Your Receipt
- A payment confirmation will be sent to your email or phone.
- You can also download your receipt from your bidder account.
- The receipt includes the item names, amounts, and payment method used.
Step 6: Paying Offline (If Allowed)
Some auctions offer in-person payment options. If available:
- Bring cash or a check to the event checkout station.
- A staff member will mark your invoice as paid.
- You’ll still receive a digital receipt for your records.
Pro Tips for Smooth Checkout
- Pre-register your credit card before the event for faster payment.
- Double-check your contact information to avoid missing your invoice.
- Pay promptly to ensure you receive your items without delay.
- Contact the organizer if anything on your invoice looks incorrect.
Related Guides
- How to Pay for Items I Won
- How to Enable the Pre-Register Credit Card Option
- Do I Need to Register for an Account Before I Can Bid?
- Collecting Payments from My Auction
- How Guests Can Register for Your Auction
Frequently Asked Questions
How will I receive my invoice?
Your invoice will be sent to the email or phone number associated with your bidder account right after the auction ends.
Can I pay my invoice online?
Yes. Simply click the “Pay Now” button on your invoice to complete your payment securely using your credit or debit card.
Can I pay with cash or check?
Some organizers allow cash or check payments at the event. Check with the host to see what options are available.
Is my payment secure?
Yes. All payments are processed through a PCI-compliant, secure payment system that protects your information.
Will I get a receipt?
Yes. Once payment is complete, a receipt is automatically sent to your email or phone and is also available in your account.
Can I split payments between multiple methods?
Some organizers may allow split payments. If this option isn’t visible on your invoice, contact the event host directly.
What if I didn’t get my invoice?
Check your spam or promotions folder, then log in to your bidder account to access it. If needed, contact the organizer for help.
When is my payment due?
Most payments are due immediately after the auction closes. Check your invoice or event rules for specific deadlines.
Can I update my payment method?
Yes. You can add or update your payment method at checkout or in your bidder account before submitting payment.
How long does it take to process my payment?
Credit card payments are processed instantly. You’ll receive confirmation as soon as your transaction is complete.
💡 Try this in ChatGPT
- Summarize the article "How to Pay Your Invoice After an Auction" from https://www.charityauctionstoday.com/p/help/how-to-pay-your-invoice/ in 3 bullet points for a board update.
- Turn the article "How to Pay Your Invoice After an Auction" (https://www.charityauctionstoday.com/p/help/how-to-pay-your-invoice/) into a 60-second talking script with one example and one CTA.
- Extract 5 SEO keywords and 3 internal link ideas from "How to Pay Your Invoice After an Auction": https://www.charityauctionstoday.com/p/help/how-to-pay-your-invoice/.
- Create 3 tweet ideas and a LinkedIn post that expand on this help topic using the article at https://www.charityauctionstoday.com/p/help/how-to-pay-your-invoice/.
Tip: Paste the whole prompt (with the URL) so the AI can fetch context.
