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How to Integrate Kindful with CharityAuctionsToday

TL;DR

You can integrate Kindful with CharityAuctionsToday to automatically sync donor data, contact records, and transactions. This saves time, reduces errors, and ensures your CRM stays up to date with every auction activity.

Author: Tom Kelly 2 min reads

Why Integrate Kindful with CharityAuctionsToday

Connecting your donor management platform with your auction software allows you to:

  • Sync contacts and donor profiles automatically
  • Import transactions from winning bids, ticket purchases, and donations
  • Reduce manual data entry
  • Keep donor histories and giving records in one place
  • Improve reporting and follow-up communications

This integration helps nonprofit teams work more efficiently and keep donor data accurate and centralized.

Step 1: Log In to Your Admin Dashboard

  1. Log in to your CharityAuctionsToday admin account.
  2. Navigate to the Integrations or App Connections section.
  3. Select Kindful from the list of available integrations.

Step 2: Authorize the Connection

  • Click Connect to Kindful.
  • A secure login screen will open.
  • Enter your Kindful admin credentials.
  • Approve access to allow CharityAuctionsToday to sync contact and transaction data.

Once authorization is complete, the platforms will securely communicate with each other.

Step 3: Configure Your Integration Settings

  • Choose which data you want to sync:
    • Donor names and contact details
    • Winning bids and donations
    • Ticketing transactions
    • Custom tags or campaign IDs (optional)
  • Select your preferred sync frequency:
    • Real-time sync
    • Daily batch updates

Step 4: Map Your Data Fields

  • Map your CharityAuctionsToday fields (like bidder name, email, bid amount) to the corresponding Kindful fields.
  • Common mappings include:
    • Name → Contact Name
    • Email → Email Address
    • Bid Total → Donation Amount
    • Event Name → Campaign
  • Review your mapping to ensure accuracy.

Step 5: Test the Integration

  • Run a test sync with one or two transactions.
  • Check your Kindful account to confirm the data appears correctly.
  • Adjust field mappings if needed.

Step 6: Enable the Integration

  • Turn on the active sync.
  • All future auction activity will automatically sync with your Kindful CRM.
  • You can monitor sync logs in the Integrations tab.

Step 7: Troubleshooting Tips

  • Ensure your Kindful login credentials are correct.
  • Confirm you have admin permissions in both platforms.
  • If sync errors occur, check your mapping or contact support.

Pro Tips for a Smooth Integration

  • Set up a dedicated campaign in Kindful for each auction to keep records organized.
  • Use tags or categories to segment donors for future outreach.
  • Regularly review integration logs for accuracy.
  • Keep donor contact details clean to avoid duplicate records.
  • Use the synced data to trigger automated thank-you emails in Kindful.

Frequently Asked Questions

What does the Kindful integration do?

It syncs donor data, bids, ticket purchases, and donations from CharityAuctionsToday directly into your Kindful CRM.

Do I need admin access to connect Kindful?

Yes. You must have admin permissions in both platforms to complete the integration setup.

Can I choose what data gets synced?

Yes. You can customize your sync settings to include only the fields and transaction types you want.

How often does the sync run?

You can set it to run in real time or as a daily batch, depending on your preferences.

Can I map custom fields between the platforms?

Yes. The integration allows you to map standard and custom fields to match your CRM structure.

Does the integration sync historical data?

By default, it syncs new data after setup. Historical imports may require manual export and import.

Will donors be duplicated in Kindful?

If your donor records are clean and use unique identifiers like email addresses, duplicates are minimized.

Can I disconnect the integration later?

Yes. You can disable or disconnect the integration at any time from your admin dashboard.

Does the integration cost extra?

Integration availability may depend on your plan. Check with CharityAuctionsToday support for pricing details.

Who do I contact if something breaks?

You can contact CharityAuctionsToday support or Kindful support for troubleshooting assistance.

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Tom Kelly

Tom Kelly

Tom Kelly, TEDx speaker and CEO of CharityAuctions.com, helps nonprofits raise millions through auctions and AI. He hosts The Million Dollar Nonprofit podcast and inspires leaders to live their legacy, not just leave it.

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