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How to Download Shipping Labels

TL;DR

You can download shipping labels directly from your event dashboard. Once a bidder has paid their invoice, you’ll find the shipping label option within the order or invoice details. This saves time, ensures accurate addresses, and keeps your shipping process organized.

Author: Tom Kelly 2 min reads

Downloading shipping labels makes it easy to fulfill and track orders efficiently. Whether you’re shipping one item or hundreds, this process ensures accurate addresses and professional labels.

Step 1: Confirm Payment

Before generating shipping labels, make sure:

  • The winning bidder has paid their invoice.
  • The shipping address is complete.
  • The item is marked as ready for fulfillment.

Unpaid invoices cannot generate shipping labels.

Step 2: Go to the Orders or Invoices Tab

  1. Log in to your event dashboard.
  2. Select the event from your list.
  3. Navigate to the Orders or Invoices tab.
  4. Locate the winning bidder or specific item.

You can search by bidder name, invoice number, or item name.

Step 3: Select the Shipping Label Option

  • Open the order or invoice.
  • Look for the Download Shipping Label or Print Label button.
  • If the shipping address is incomplete, you’ll be prompted to update it first.

For multiple shipments, select several orders and choose Download Labels in Bulk.

Step 4: Choose Your Label Format

You can download labels in common formats such as:

  • Standard 4" x 6" shipping labels for thermal printers.
  • Letter-size (8.5" x 11") for standard printers.

Once selected, the system will generate a printable PDF file.

Step 5: Print and Attach Labels

  1. Open the downloaded file.
  2. Print using your preferred printer.
  3. Attach labels securely to your packages.
  4. Confirm shipping or tracking details in the dashboard (if applicable).

Step 6: Mark Item as Shipped

After printing labels and preparing your package:

  • Return to the order or invoice.
  • Click Mark as Shipped.
  • Enter the tracking number (if required).
  • Save your changes.

This updates the bidder’s status and triggers a shipping confirmation email.

Pro Tips for Smoother Fulfillment

  • Double-check shipping addresses before printing labels.
  • Use bulk download to save time with multiple shipments.
  • Print labels on adhesive paper for clean packaging.
  • Keep a copy of tracking numbers for internal records.
  • Mark items as shipped promptly to keep communication clear.

Frequently Asked Questions

Where can I find the shipping label for a specific item?

You can find the shipping label by going to the Orders or Invoices tab, selecting the order, and clicking “Download Shipping Label.”

Do I need to wait until the bidder pays before downloading a label?

Yes. Labels can only be generated once the invoice is fully paid and a valid shipping address is on file.

Can I download shipping labels in bulk?

Yes. From the Orders or Invoices tab, select multiple paid orders and use the bulk label download option to generate all labels at once.

What label sizes are supported?

You can download labels in standard 4" x 6" format or letter-size (8.5" x 11") for standard printers.

What happens if the shipping address is incomplete?

The system will prompt you to update or correct the address before allowing you to download or print the shipping label.

Can I reprint a label if needed?

Yes. Return to the order or invoice, click “Download Shipping Label” again, and print a fresh copy of the label.

Do shipping labels include tracking numbers?

Yes. Labels generated through the platform include tracking numbers if your shipping integration supports it.

Can I use my own shipping carrier?

Yes. If you prefer to use your own carrier or pre-paid labels, you can upload the tracking number manually and mark the item as shipped.

Will bidders get notified when their item ships?

Yes. When you mark an order as shipped, the bidder automatically receives a shipping confirmation email with tracking details.

Is there a way to track fulfillment progress?

Yes. The dashboard provides a fulfillment status view where you can see which items are shipped, pending, or awaiting address confirmation.

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Tom Kelly

Tom Kelly

Tom Kelly, TEDx speaker and CEO of CharityAuctions.com, helps nonprofits raise millions through auctions and AI. He hosts The Million Dollar Nonprofit podcast and inspires leaders to live their legacy, not just leave it.

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