Have questions about your upcoming fundraiser, auction, or event? Need support getting started with online fundraising tools? We’d love to hear from you. This Contact Us page is your direct connection to our team — real people who are passionate about helping nonprofits, schools, and organizations raise more with less stress.
Whether you’re planning a small community event or a large national campaign, we’re here to make it easier.
1. How to Reach Our Team 📞
We believe in fast, friendly, and reliable support. You can reach us through:
- Live Chat: Available Monday–Friday, 9 a.m.–5 p.m. (CT)
- Contact Form: Fill out the form below, and we’ll respond as quickly as possible.
Pro Tip: For the fastest response, include your event name or organization in your message.
2. What We Can Help With 💬
Our support team assists with:
- Getting your fundraiser or auction up and running
- Troubleshooting platform issues
- Payment processing questions
- Donor and participant support
- Feature walkthroughs and setup help
- General fundraising best practices
If it involves your fundraising event — we’ve got you covered.
3. Why Contacting Us Is Different ✨
We know fundraising can be overwhelming. That’s why we prioritize clear answers and hands-on guidance — not just canned responses.
- Quick response times
- Real people, not bots
- Friendly, step-by-step help
- Resources to get you unstuck fast
Our mission is to make your event as successful as possible.
4. Self-Service Options 🧭
If you prefer to find answers on your own, we offer a robust Help Center full of:
- How-to guides
- Video tutorials
- FAQs
- Best practice articles
This is a great first stop for quick solutions 24/7.
Final Thought
We believe great support fuels great fundraising. Whether you need technical help, strategy guidance, or just a real person to talk to, our team is here to help. Don’t hesitate to contact us — we can’t wait to support your mission.
💡 Try this in ChatGPT
- Summarize the article "Contact Us: We’re Here to Help You Succeed" from https://www.charityauctionstoday.com/p/contact-us/ in 3 bullet points for a board update.
- Turn the article "Contact Us: We’re Here to Help You Succeed" (https://www.charityauctionstoday.com/p/contact-us/) into a 60-second talking script with one example and one CTA.
- Extract 5 SEO keywords and 3 internal link ideas from "Contact Us: We’re Here to Help You Succeed": https://www.charityauctionstoday.com/p/contact-us/.
Tip: Paste the whole prompt (with the URL) so the AI can fetch context.
